Recorded at | June 07, 2018 |
---|---|
Event | TED Salon Brightline Initiative |
Duration (min:sec) | 15:10 |
Video Type | TED Salon Talk (partner) |
Words per minute | 176.04 medium |
Readability (FK) | 69.81 very easy |
Speaker | A.J. Jacobs |
Official TED page for this talk
Synopsis
Author A.J. Jacobs embarked on a quest with a deceptively simple idea at its heart: to personally thank every person who helped make his morning cup of coffee. More than one thousand "thank yous" later, Jacobs reflects on the globe-trotting journey that ensued -- and shares the life-altering wisdom he picked up along the way. "I discovered that my coffee would not be possible without hundreds of people I take for granted," Jacobs says.
1 | 00:12 | So, I don't like to boast, but I am very good at finding things to be annoyed about. | ||
2 | 00:21 | It is a real specialty of mine. | ||
3 | 00:23 | I can hear 100 compliments and a single insult, and what do I remember? | ||
4 | 00:28 | The insult. | ||
5 | 00:30 | And according to the research, I'm not alone. | ||
6 | 00:32 | Unfortunately, the human brain is wired to focus on the negative. | ||
7 | 00:38 | Now, this might have been helpful when we were cave people, trying to avoid predators, but now it's a terrible way to go through life. | ||
8 | 00:46 | It is a real major component of anxiety and depression. | ||
9 | 00:52 | So how can we fight the brain's negative bias? | ||
10 | 00:57 | According to a lot of research, one of the best weapons is gratitude. | ||
11 | 01:03 | So knowing this, I started a new tradition in our house a couple of years ago. | ||
12 | 01:08 | Before a meal with my wife and kids, I would say a prayer of thanksgiving. | ||
13 | 01:14 | Prayer is not quite the right word. | ||
14 | 01:16 | I'm agnostic, so instead of thanking God, I would thank some of the people who helped make my food a reality. | ||
15 | 01:25 | I'd say, "I'd like to thank the farmer who grew these tomatoes, and the trucker who drove these tomatoes to the store, and the cashier who rang these tomatoes up." | ||
16 | 01:35 | And I thought it was going pretty well, this tradition. | ||
17 | 01:39 | Then one day, my 10-year-old son said, "You know, Dad, those people aren't in our apartment. | ||
18 | 01:44 | They can't hear you. | ||
19 | 01:46 | If you really cared, you would go and thank them in person." | ||
20 | 01:50 | And I thought, "Hmm. That's an interesting idea." | ||
21 | 01:53 | (Laughter) | ||
22 | 01:54 | Now I'm a writer, and for my books I like to go on adventures. | ||
23 | 01:59 | Go on quests. | ||
24 | 02:01 | So I decided I'm going to take my son up on his challenge. | ||
25 | 02:05 | It seemed simple enough. | ||
26 | 02:07 | And to make it even simpler, I decided to focus on just one item. | ||
27 | 02:12 | An item I can't live without: my morning cup of coffee. | ||
28 | 02:16 | Well, it turned out to be not so simple at all. | ||
29 | 02:20 | (Laughter) | ||
30 | 02:21 | This quest took me months. | ||
31 | 02:22 | It took me around the world. | ||
32 | 02:25 | Because I discovered that my coffee would not be possible without hundreds of people I take for granted. | ||
33 | 02:33 | So I would thank the trucker who drove the coffee beans to the coffee shop. | ||
34 | 02:38 | But he couldn't have done his job without the road. | ||
35 | 02:41 | So I would thank the people who paved the road. | ||
36 | 02:44 | (Laughter) | ||
37 | 02:45 | And then I would thank the people who made the asphalt for the pavement. | ||
38 | 02:50 | And I came to realize that my coffee, like so much else in the world, requires the combined work of a shocking number of people from all walks of life. | ||
39 | 03:03 | Architects, biologists, designers, miners, goat herds, you name it. | ||
40 | 03:10 | I decided to call my project "Thanks a Thousand." | ||
41 | 03:14 | Because I ended up thanking over a thousand people. | ||
42 | 03:18 | And it was overwhelming, but it was also wonderful. | ||
43 | 03:22 | Because it allowed me to focus on the hundreds of things that go right every day, as opposed to the three or four that go wrong. | ||
44 | 03:30 | And it reminded me of the astounding interconnectedness or our world. | ||
45 | 03:36 | I learned dozens of lessons during this project, but let me just focus on five today. | ||
46 | 03:43 | The first is: look up. | ||
47 | 03:46 | I started my trail of gratitude by thanking the barista at my local coffee shop, Joe Coffee in New York. | ||
48 | 03:53 | Her name is Chung, and Chung is one of the most upbeat people you will ever meet. | ||
49 | 03:59 | Big smiler, enthusiastic hugger. | ||
50 | 04:03 | But even for Chung, being a barista is hard. | ||
51 | 04:06 | And that's because you are encountering people in a very dangerous state. | ||
52 | 04:11 | (Laughter) | ||
53 | 04:12 | You know what it is -- precaffeination. | ||
54 | 04:15 | (Laughter) | ||
55 | 04:17 | So, Chung has had people yell at her until she cried, including a nine-year-old girl, who didn't like the whipped cream design that Chung did on her hot chocolate. | ||
56 | 04:27 | So I thanked Chung, and she thanked me for thanking her. | ||
57 | 04:34 | I cut it off there. | ||
58 | 04:35 | I didn't want to go into an infinite thanking loop. | ||
59 | 04:37 | (Laughter) | ||
60 | 04:39 | But Chung said that the hardest part is when people don't even treat her like a human being. | ||
61 | 04:46 | They treat her like a vending machine. | ||
62 | 04:48 | So, they'll hand her their credit card without even looking up from their phone. | ||
63 | 04:53 | And while she's saying this, I'm realizing I've done that. | ||
64 | 04:58 | I've been that a-hole. | ||
65 | 05:00 | And at that moment, I pledged: when dealing with people, I'm going to take those two seconds and look at them, make eye contact. | ||
66 | 05:09 | Because it reminds you, you're dealing with a human being who has family and aspirations and embarrassing high school memories. | ||
67 | 05:19 | And that little moment of connection is so important to both people's humanity and happiness. | ||
68 | 05:26 | Alright, second lesson was: smell the roses. And the dirt. And the fertilizer. | ||
69 | 05:33 | After Chung, I thanked this man. | ||
70 | 05:36 | This is Ed Kaufmann. | ||
71 | 05:38 | And Ed is the one who chooses which coffee they serve at my local coffee shop. | ||
72 | 05:43 | He goes around the world, to South America, to Africa, finding the best coffee beans. | ||
73 | 05:49 | So I thanked Ed. | ||
74 | 05:50 | And in return, Ed showed me how to taste coffee like a pro. | ||
75 | 05:56 | And it is quite a ritual. | ||
76 | 05:58 | You take your spoon and you dip it in the coffee | ||
77 | 06:00 | and then you take a big, loud slurp. | ||
78 | 06:03 | Almost cartoonishly loud. | ||
79 | 06:05 | This is because you want to spray the coffee all over your mouth. | ||
80 | 06:08 | You have taste buds in the side of your cheeks, in the roof of your mouth, you've got to get them all. | ||
81 | 06:14 | So Ed would do this and he would -- his face would light up and he would say, "This coffee tastes of Honeycrisp apple and notes of soil and maple syrup." | ||
82 | 06:30 | And I would take a sip and I'd say, "I'm picking up coffee. | ||
83 | 06:35 | (Laughter) | ||
84 | 06:37 | It tastes to me like coffee." | ||
85 | 06:39 | (Laughter) | ||
86 | 06:41 | But inspired by Ed, I decided to really let the coffee sit on my tongue for five seconds -- we're all busy, but I could spare five seconds, and really think about the texture and the acidity and the sweetness. | ||
87 | 06:56 | And I started to do it with other foods. | ||
88 | 06:58 | And this idea of savoring is so important to gratitude. | ||
89 | 07:04 | Psychologists talk about how gratitude is about taking a moment and holding on to it as long as possible. | ||
90 | 07:13 | And slowing down time. | ||
91 | 07:16 | So that life doesn't go by in one big blur, as it often does. | ||
92 | 07:21 | Number three is: find the hidden masterpieces all around you. | ||
93 | 07:26 | Now, one of my favorite conversations during this year was with the guy who invented my coffee cup lid. | ||
94 | 07:33 | And until this point, I had given approximately zero thought to coffee cup lids. | ||
95 | 07:39 | But I loved talking to this inventor, Doug Fleming, because he was so passionate. | ||
96 | 07:44 | And the blood and sweat and tears he put into this lid, and that I had never even considered. | ||
97 | 07:51 | He says a bad lid can ruin your coffee. | ||
98 | 07:54 | That it can block the aroma, which is so important to the experience. | ||
99 | 07:59 | So he -- he's very innovative. | ||
100 | 08:01 | He's like the Elon Musk of coffee lids. | ||
101 | 08:03 | (Laughter) | ||
102 | 08:04 | So he designed this lid that's got an upside-down hexagon | ||
103 | 08:09 | so you can get your nose right in there and get maximum aroma. | ||
104 | 08:13 | And so I was delighted talking to him, and it made me realize there are hundreds of masterpieces all around us that we totally take for granted. | ||
105 | 08:23 | Like the on-off switch on my desk lamp has a little indentation for my thumb that perfectly fits my thumb. | ||
106 | 08:31 | And when something is done well, the process behind it is largely invisible. | ||
107 | 08:37 | But paying attention to it can tap into that sense of wonder and enrich our lives. | ||
108 | 08:44 | Number four is: fake it till you feel it. | ||
109 | 08:47 | By the end of the project, I was just in a thanking frenzy. | ||
110 | 08:51 | So I was -- I would get up and spend a couple hours, I'd write emails, send notes, make phone calls, visit people to thank them for their role in my coffee. | ||
111 | 09:03 | And some of them, quite honestly -- not that into it. | ||
112 | 09:07 | They would be like, "What is this? | ||
113 | 09:09 | Is this a pyramid scheme, what do you want, what are you selling?" | ||
114 | 09:14 | But most people were surprisingly moved. | ||
115 | 09:18 | I remember, I called the woman who does the pest control for the warehouse where my coffee is served -- I'm sorry -- where my coffee is stored. | ||
116 | 09:28 | And I said, "This may sound strange, but I want to thank you for keeping the bugs out of my coffee." | ||
117 | 09:36 | And she said, "Well, that does sound strange, but you just made my day." | ||
118 | 09:41 | And it was like an anti-crank phone call. | ||
119 | 09:45 | And it didn't just affect her, it affected me. | ||
120 | 09:48 | Because I would wake up every morning in my default mood, which is grumpiness, but I would force myself to write a thank-you note and then another and then another. | ||
121 | 10:00 | And what I found was that if you act as if you're grateful, you eventually become grateful for real. | ||
122 | 10:07 | The power of our actions to change our mind is astounding. | ||
123 | 10:12 | So, often we think that thought changes behavior, but behavior very often changes our thought. | ||
124 | 10:22 | And finally, the last lesson I want to tell you about is: practice six degrees of gratitude. | ||
125 | 10:30 | And every place, every stop on this gratitude trail would give birth to 100 other people that I could thank. | ||
126 | 10:39 | So I went down to Colombia to thank the farmers who grow my coffee beans. | ||
127 | 10:44 | And it was in a small mountain town, and I was driven there along these curvy, cliffside roads. | ||
128 | 10:51 | And every time we went around a hairpin turn the driver would do the sign of the cross. | ||
129 | 10:59 | And I was like, "Thank you for that. | ||
130 | 11:02 | (Laughter) | ||
131 | 11:04 | But can you do that while keeping your hands on the wheel? | ||
132 | 11:07 | Because I am terrified." | ||
133 | 11:09 | But we made it. | ||
134 | 11:10 | And I met the farmers, the Guarnizo brothers. | ||
135 | 11:14 | It's a small farm, they make great coffee, they're paid above fair-trade prices for it. | ||
136 | 11:20 | And they showed me how the coffee is grown. | ||
137 | 11:23 | The bean is actually inside this fruit called the coffee cherry. | ||
138 | 11:28 | And I thanked them. | ||
139 | 11:30 | And they said, "Well, we couldn't do our job without 100 other people." | ||
140 | 11:35 | The machine that depulps the fruit is made in Brazil, and the pickup truck they drive around the farm, that is made from parts from all over the world. | ||
141 | 11:46 | In fact, the US exports steel to Colombia. | ||
142 | 11:50 | So I went to Indiana, and I thanked the steel makers. | ||
143 | 11:55 | And it just drove home that it doesn't take a village to make a cup of coffee. | ||
144 | 12:02 | It takes the world to make a cup of coffee. | ||
145 | 12:05 | And this global economy, this globalization, it does have downsides. | ||
146 | 12:12 | But I believe the long-term upsides are far greater, that progress is real. | ||
147 | 12:17 | We have made improvements in the last 50 years, poverty worldwide has gone down. | ||
148 | 12:22 | And that we should resist the temptation to retreat into our silos. | ||
149 | 12:28 | And we should resist this upsurge in isolationism and jingoism. | ||
150 | 12:36 | Which brings me to my final point. | ||
151 | 12:38 | Which is my hope that we use gratitude as a spark to action. | ||
152 | 12:45 | Some people worry that gratitude has a downside. | ||
153 | 12:49 | That we'll be so grateful, that we'll be complacent. | ||
154 | 12:52 | We'll be so, "Oh, everything's wonderful, I'm so grateful." | ||
155 | 12:56 | Well, it turns out, the opposite is true. | ||
156 | 13:01 | The research shows that the more grateful you are, the more likely you are to help others. | ||
157 | 13:08 | When you're in a bad state, you're often more focused on your own needs. | ||
158 | 13:12 | But gratitude makes you want to pay it forward. | ||
159 | 13:16 | And I experienced this personally. | ||
160 | 13:18 | I mean, I'm not Mother Teresa, I'm still a selfish bastard a huge amount of the time. | ||
161 | 13:23 | But I'm better than I was before this project. | ||
162 | 13:27 | And that's because it made me aware of the exploitation on the supply chain. | ||
163 | 13:34 | It reminded me that what I take for granted is not available to millions of people around the world. | ||
164 | 13:40 | Like water. | ||
165 | 13:42 | Coffee is 98.8 percent water. | ||
166 | 13:46 | So I figured I should go and thank the people at the New York reservoir, hundreds of them, who provide me water, and this miracle that I can turn a lever and get safe water. | ||
167 | 13:55 | And that millions of people around the world don't have this luxury and have to walk hours to get safe water. | ||
168 | 14:02 | It inspired me to see what I could do to help people get more access, and I did research and found a wonderful group called Dispensers for Safe Water. | ||
169 | 14:12 | And I got involved. | ||
170 | 14:14 | And I'm not expecting the Nobel Prize committee to knock down my door, but it's a baby step, it's a little something. | ||
171 | 14:22 | And it's all because of gratitude. | ||
172 | 14:25 | And it's why I encourage people, friends, family, to follow gratitude trails of their own. | ||
173 | 14:31 | Because it's a life-transforming experience. | ||
174 | 14:34 | And it doesn't have to be coffee. | ||
175 | 14:36 | It could be anything. | ||
176 | 14:37 | It could be a pair of socks, it could be a light bulb. | ||
177 | 14:40 | And you don't have to go around the world, you can just do a little gesture, like make eye contact or send a note to the designer of a logo you love. | ||
178 | 14:49 | It's more about a mindset. | ||
179 | 14:51 | Being aware of the thousands of people involved in every little thing we do. | ||
180 | 14:56 | Remembering that there's someone in a factory who made the fabric for the chairs you're sitting in right now. | ||
181 | 15:04 | That someone went into a mine and got the copper for this microphone so that I could say my final thank you, which is to thank you. | ||
182 | 15:14 | Thank you a thousand for listening to my story. | ||
183 | 15:18 | (Applause) (Cheering) |